Property Vine - North Shore Kawana and Waterline

Front desk opening hours 09:00 - 17:30. The reception is open from 9:00 AM to 5:30 PM Monday — Friday and 9:00 AM to 04:00 PM on weekends. Any arrivals outside of these times will require the online check in to be completed. The info will be sent via text and email in the 7 days prior to arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. Please inform Direct Hotels - North Shore Kawana in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation. It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes. A damage deposit of AUD 150 is required on arrival. This will be collected by credit card. You should be reimbursed within 14 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual ''Schoolies Week'' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. Please note that there is a 1.6% charge when you pay with a Visa or MasterCard credit card. Please note that there is a 1.8% charge when you pay with an American Express credit card. Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made