Virunga Homestay & Campsites

Front desk opening hours 08:00 - 22:00. • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the guesthouse prior to arrival, using the contact information on the booking confirmation. • This property advises that enhanced cleaning and guest safety measures are currently in place. • Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray. • Personal protective equipment, including masks, will be available to guests. • Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. • Contactless check-in and contactless check-out are available. • Enhanced food service safety measures are in place. • Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. • Each guestroom is kept vacant for a minimum of 24 hours between bookings. • This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global). The following fees and deposits are charged by the property at time of service, check-in, or check-out. • Firewood fee: USD 5 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.